Improving outcomes for the people and communities you serve.

Social Solutions is the leading cloud software provider for public sector and nonprofit social service organizations.

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Made with social services in mind

Penelope case management software keeps all your client data in one place, streamlines your processes, and helps you improve the outcomes of the people you serve.

Meet Penelope

Our configurable case management software, Penelope, helps hundreds of social service and nonprofit organizations around the world work more efficiently while making their clients’ lives easier. It was designed specifically to meet the reporting, billing, and service tracking needs of agencies like yours, all while keeping client data safe. Take a minute to get acquainted!

As a result of implementing Penelope, we have reduced the amount of time spent manually working with data to generate reports by at least 75% and we are saving a minimum of 8 hours of staff time per month

-NAMI New Hampshire

Bringing in Penelope allowed us to centralize our intake processes, reducing staff allocations to that service by about 25% and allowing us to reallocate those services to direct client contact.

– Family Service of Eastern Nova Scotia

[Penelope] “has helped us secure three separate contracts that have added additional profit to our baseline. It has also allowed us to increase the scope of the services we provide, and in doing so has created four jobs into a brand new team.”

-Spectrum Health

It is now a huge time-saver for all staff, from the frontline to managers.

– Centacare Catholic Family Services

Software that works for you

man working with software files

Operate efficiently

Work better and faster with smart forms, automated workflows, and scheduling and billing tools.

person working on reporting

Get the insights you need

Pre-built reports, online dashboards, and custom reports make it easy to understand your client data.

person looking at their phone

Engage with your clients

Keep clients in control of their care with our mobile engagement tools.

We help people who help people

We’ve been working with nonprofit and human service organizations for almost 20 years. Our customers are our partners, and building strong relationships with them is at the core of our success.

screenshots of Penelope and ClientConnect

Having Penelope track the data that we need to use to report to our funders has been invaluable. We have saved countless hours of time because we built our database to suit our reporting needs.

– Vita Centre

When I started looking for a case management system, I wanted to find one that could grow with us over the next five to 10 years, and not just the next 12 months. And [Penelope] has been just that.

– Edgewood Clinical Services