Case Management Blog
Keep up with the latest from Athena Software
Data Quality Issues List – No more messy, inaccurate data!
Read this blog and learn about the Data Quality Issues List as well as the problems many organizations face with ensuring optimum data quality and reporting practices are reached. With DQIL, we help you improve data reporting and management while preventing errors and reducing costs.
LGBTQ+ Community: Improving the Current State of Equality and Access to Care in the U.S.
LGBTQ+ Community: Improving the Current State of Equality and Access to Care in the U.S.Written by Ray SabharwalFrom lack of resources and discrimination to cyberbullying, many members of the large LGBTQ+ community in the United States face significant challenges in...
New Year, New You: Stay Positive, Test Negative
New Year, New You: Stay Positive, Test Negative Balancing COVID-19 Challenges with Remote Service DeliveryWritten by Ray SabharwalWorking in social or nonprofit services while staying at home can be difficult and raises many questions for those affected, such as how...
Getting Ahead of COVID-19 with Data and Analytics – Are You Ready?
The impact of Covid-19 will extend beyond the visible health issues and arrive in your community with an increase in demand at the food bank, domestic violence, increased substance use and a host of other issues. Data and analytics will help communities across Canada better understand the problem and work together to discover the best approach using the resources at hand.
Mental Health and COVID-19: The Role of Social Service and Support Organizations and Technology
Before the pandemic hit, many workers were already struggling with their mental health. COVID-19 and the resulting changes to employment and the workplace are likely to add to this burden.
Surviving and Thriving in the Post-COVID World for Not-for-Profits
Explore the role technology can play in supporting an organization’s pursuit of funding to offset dollars at risk due to COVID, as well as the need to diversify revenue streams in an era of uncertainty.
Information security and privacy is critical to maintain trust
School staff have to access client data and share with multiple internal departments and external service providers in an efficient and effective way. It is imperative that data accessibility and sharing are secure, and that privacy is maintained at all times.
How education service providers can improve student well-being while improving their bottom line
For students, a sense of security and well-being is now a significant consideration in choosing their post-secondary institution. This awareness of safety is further accentuated for students with disabilities, mental health challenges, or who have been victims of violence.
The Importance of Self-Care During a Global Pandemic
At a time like this, many of us are experiencing increased stress levels but decreased access to supports, and that can quickly throw us off balance. Check out our tips on how to stay centered!
Does your multi-service organization really need an EHR?
There are lots of different terms for systems that help social service agencies manage, track, and report on client and service information, which can make searching for the right solution confusing. Read our blog to learn how to define and find the software you need!
When Life Gives You Lemons: How RASA Used What They Learned from the Pandemic to Improve Operations
We spoke with Kate Brett, Executive General Manager of Operations at RASA, about how the organization has been able to manage through the COVID-19 pandemic with the help of new practices, existing systems, and an impressive and agile leadership team.
How CatholicCare Victoria Tasmania (CCVT) transitioned more than 1,000 Penelope users to remote service delivery virtually overnight
As the COVID-19 lockdown continued and people began to feel increasingly isolated, there was a surge in demand for mental health and other social services, and agencies like CCVT had to adapt quickly in order to meet their clients’ growing need for support.