Waterloo, Ont. tech company Athena Software, creators of the Penelope case management software application for human service organizations, has been recertified as ISO/IEC 27001:2013 compliant.
WATERLOO, ONT. 07-16-2020 – Athena Software’s ongoing commitment to the highest standards of data privacy and security has been reinforced with the company’s ISO/IEC 27001:2013 recertification, effective June 20, 2020.
Athena’s case management software application, Penelope, is used by a global customer base that includes governments, military departments, universities, and hundreds of nonprofits and social service organizations, all of whom store confidential health information in the cloud-based application.
As such, Athena’s attention to the importance of data security and privacy practices that meet the International Organization for Standardization’s (ISO) global standard for information security positions it as a leader and trusted partner to human service organizations around the world.
“Our customers in the human services sector rightly demand the maximum level of security to protect the highly sensitive data with which they are entrusted,” said Geoff Bellew, CEO of Athena Software. “Our continued commitment to meeting the rigorous standards of ISO/IEC certification fortifies the importance we place on upholding this trust, and on adhering to the highest standards of privacy and security for our customers around the world.”
Athena’s commitment to privacy and security of information extends to the clients of their customers as well.
“Before and during the COVID-19 pandemic, we’ve seen an increasing need for social service organizations to provide greater convenience and remote access for their clients, such as being able to register for services online or fill out forms on their phones,” said Bellew. “Using Athena’s complementary product modules such as ClientConnect, Engage, and Add.Me for Penelope helps our customers meet this growing demand for mobility and remote care without compromising privacy or quality of care experience. Coupled with our relentless dedication to data security, this total solution provides our customers and their clients with confidence and peace of mind that their information is in safe hands.”
The renewal of the ISO certification – first achieved by Athena in 2016 – means that the company’s business operations were once again thoroughly assessed and approved by the independent certification company QAS International to meet ISO standards and guidelines with respect to Athena’s information security management system (ISMS).
ISO/IEC 27001:2013 is the global standard for Information Security Management including all legal, physical and technical controls involved in an organization’s risk management framework. It is co-published by ISO and the International Electrotechnical Commission (IEC).
Athena’s ISO/IEC 27001 ISMS is comprised of a comprehensive set of policies and procedures and risk management and auditing frameworks based on best practices in maintaining the confidentiality, integrity, and availability of information.
For more information on Athena Software’s privacy and security practices, click here.