New Year, New You: Stay Positive, Test Negative Balancing COVID-19 Challenges with Remote Service DeliveryWritten by Ray SabharwalWorking in social or nonprofit services while staying at home can be difficult and raises many questions for those affected, such as how...
Before the pandemic hit, many workers were already struggling with their mental health. COVID-19 and the resulting changes to employment and the workplace are likely to add to this burden.
We spoke with Kate Brett, Executive General Manager of Operations at RASA, about how the organization has been able to manage through the COVID-19 pandemic with the help of new practices, existing systems, and an impressive and agile leadership team.
How CatholicCare Victoria Tasmania (CCVT) transitioned more than 1,000 Penelope users to remote service delivery virtually overnight
As the COVID-19 lockdown continued and people began to feel increasingly isolated, there was a surge in demand for mental health and other social services, and agencies like CCVT had to adapt quickly in order to meet their clients’ growing need for support.
Despite the ongoing uncertainty of the COVID-19 situation, it’s crucial for agencies to start thinking about and planning for the transition back to working on-site and resuming face-to-face appointments.
We reached out to our customers to check in on them and learn how their organizations are addressing and overcoming the hurdles presented by the pandemic and how they’re adapting to life after quarantine. Here’s what they had to say!
Learn more about health supporters, the roles they play in their loved ones’ care, and the importance of giving them shared digital access to essential health information through platforms like client portals.
Julian Flint, our new Vice-President and Regional General Manager for Australia and Asia-Pacific, offers tips on how to improve the remote care experience for you and your clients.
Athena Software is stepping up for its customers in the hard-hit health and social service sectors during the COVID-19 pandemic. In direct response to the pandemic and the sudden and urgent need for social distancing, the Waterloo, Ont. software company has quickly...